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community needs

Community Needs 9/30/2019 to 9/29/2020

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    Health Care: 18,945 needs 50.01 % Legal, Consumer And Public Safety Services: 7,393 needs 19.52 % Mental Health/Addictions: 3,323 needs 8.77 % Income Support/Assistance: 1,911 needs 5.04 % Individual, Family And Community Support: 1,782 needs 4.70 % 3.78 % Information Services include referrals to programs that provide for the collection, classification, storage, retrieval and dissemination of recorded knowledge for the community. Included are electronic information resources, information and referral programs, information lines, library services, media services, public awareness/education campaigns, research data and rumor control activities. Housing: 1,083 needs 2.86 % Food/Meals: 640 needs 1.69 % Transportation: 548 needs 1.45 % Utility Assistance: 363 needs 0.96 % Clothing/Personal/Household Needs: 156 needs 0.41 % Employment: 116 needs 0.31 % Volunteers/Donations: 86 needs 0.23 % Other Government/Economic Services: 68 needs 0.18 % Disaster Services: 14 needs 0.04 % Education: 13 needs 0.03 % Arts, Culture And Recreation: 9 needs 0.02 %
    service referrals

    Service Trends 9/30/2019 to 9/29/2020

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    Top 5 Service Requests

    Medicare Prescription Drug Plan Enrollment: 2,398 requests 9.17 % Caregiver Counseling: 3,067 requests 11.72 % Certificates/Forms Assistance: 3,773 requests 14.42 % Fraud Prevention: 4,169 requests 15.94 % Medicare Information/Counseling: 12,755 requests 48.75 %
    Trending Up Now
    • Medicare Savings Programs (+500%)
    • Social Security Disability Insurance Applications (+300%)
    • Certificates/Forms Assistance (+125%)
    • Specialized Information and Referral (+100%)
    • Medicare Information/Counseling (+68.18%)
    Trending Down Now
    • Home/Community Care Financing Programs (-66.67%)
    • Home Health Aide Services (-50%)
    • Low Income/Subsidized Private Rental Housing (-50%)
    • Medical Appointments Transportation (-50%)
    • Medicare Prescription Drug Plan Enrollment (-50%)
    demographic information

    Client Demographics 9/30/2019 to 9/29/2020

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    Birth to age 17: 19 people 0.04 % Ages 18 to 34: 622 people 1.34 % Ages 35 to 49: 1,740 people 3.76 % Ages 50 to 59: 5,039 people 10.88 % Ages 60 to 74: 25,770 people 55.63 % 75 and over: 13,137 people 28.36 %

    Top 5 Communities

    • Manchester (1,337, -81.00%)
    • Concord (1,141, -41.98%)
    • Keene (943, -30.12%)
    • Nashua (761, -48.49%)
    • Laconia (718, -47.77%)
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    Top 5 ZIP Codes

    • 03301 (1,029, -43.54%)
    • 03431 (997, -30.49%)
    • 03246 (705, -47.38%)
    • 03743 (667, -10.04%)
    • 03079 (665, -50.83%)
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    service referrals

    Call Counts Year To Date

    44,156 calls year to date

    6,729 calls month to date

    1,117 calls week to date

    295 calls on average for Wednesday

    334 calls as of today at 11:23:10 PM

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